Business Management — Additional Services

(Note: Services marked with ** are included in Premium Business Management, at no addt’l cost.)

• ATC follows up with late payees either on an hourly basis or as part of the Premium service.
• Payees exceeding 120 days due may be referred to a collections agency with Client’s approval.

• The Client or sales agent requests COD terms indicating type of payment (Money Order, Cashiers Check or Company Check), the total amount due and customer’s phone number.
• When the order is delivered, payment is picked up by the driver and is mailed to ATC.
• Upon receipt (8 – 14 days), COD checks are posted with the Clients other deposits.

• The US customer fills out a Credit Application and submits it to the Client or direct to ATC.
• At least 3 current vendors are contacted, for payment information about the customer.
• Additional reports can be purchased from Dun & Bradstreet, a national credit reporting agency.
• Credit summaries by ATC are sent within 3-4 weeks to the Client with a recommendation.

• Depending upon Business Management Service set up, the Client either submits a Processing Request Form or the customer provides credit card information direct to ATC.
• ATC processes the credit card and advises the Client or ships, upon approval.
• If the card is declined after two attempts, ATC contacts the Client or the customer.
• Processing fees are deducted in ATC’s monthly invoice.

• Electronic Data Interchange (EDI) to communicate Orders, Invoices and more information to larger US retail organizations.
• In some circumstances, EDI set up is mandatory for doing business with a retailer.
• ATC establishes the set up from start to finish.
• Ongoing orders are sent direct to ATC for rapid order fulfillment.

Customer Comments

• ATC and the US Customs Broker work together to clear and deliver orders, so the US customer receives the orders without any of the hassles of importing.
• Clients use ATC’s continuous US Customs Bond - no bond purchases necessary (samples only).
• ATC’s Guidance with paperwork and documentation offers hassle-free clearance.