Cross-docking Service
How it Works…
- Orders are packed (by store) at the factory and are consolidated into one export shipment and one commercial invoice to ATC.
- Copies of the international documents are faxed to ATC, as soon as the export shipment departs.
- The factory fills out a Shipment Summary Report and emails this document to ATC’s warehouse manager. The Shipment Summary Report gives ATC’s warehouse manager instructions on how and where each individual order is to be shipped.
- ATC helps to coordinate the clearance of the shipment with US Customs Brokers, receives the shipment to ATC’s warehouse and notifies the Client of the arrival of the shipment.
- Within 24-48 hours, the individual orders are “cross docked” and shipped from ATC’s warehouse to the US customer, in compliance with the customer’s (US) standard domestic shipping guidelines.
- On date of dispatch, ATC’s warehouse manager sends back the Shipment Summary Report showing the date orders were shipped, how they were shipped and the cost of the freight.
- CODs, returns and incorrect address issues are coordinated immediately through ATC’s customer service facilities.
Benefits
- The risk of tying up cash in US stock that is not appropriate for the market is removed from the equation.
- If there is a US Customs question regarding importing, ATC is contacted not the US buyer.
- Import fees and duty payments are reduced since the orders were sent as a consolidated shipment rather than individual shipments direct to each customer.
- Pricing is easier and US freight costs may be passed onto the customer.
- Returns and cancelled orders can be easily sent back to ATC.
- ATC will hold orders (up to four weeks) at no additional cost.
- Prior to shipping, ATC calls all COD customers (Cash on Delivery) to confirm delivery and to avoid costly refusals.
- ATC offers expedited dispatch usually within 24-48 hours from receipt of inbound shipments.
